Frequently Asked Questions
How long has Performance Properties been in business?
We have over 30 years of experience in commercial property and facility management, serving clients with reliable, consistent, and professional services across Wallingford, Connecticut.
Do you provide 24/7 emergency support?
Yes, we offer emergency response services to quickly address urgent property issues, minimize operational disruptions, and ensure buildings remain safe, functional, and fully operational at all times.
Can you customize maintenance programs?
Yes, we design tailored preventative maintenance programs based on each property’s specific needs, size, systems, and condition, ensuring efficient operations and reducing unexpected repair costs effectively.
How do you handle tenant communication?
We maintain clear, timely, and professional communication with tenants, addressing concerns promptly while managing lease matters efficiently to ensure positive relationships and smooth property operations consistently.
Do you manage vendor contracts?
Yes, we oversee vendor selection, contract management, scheduling, performance monitoring, and compliance, ensuring all services meet quality standards and support smooth, efficient property operations at all times.
Do you offer energy-saving solutions?
We provide energy efficiency and sustainability services designed to reduce operational costs, improve building performance, and support environmentally responsible property management across all commercial facilities effectively.
How often do you inspect properties?
We conduct regular property inspections using customized schedules to monitor systems, identify issues early, and ensure all building operations remain safe, efficient, and fully functional consistently.
Do you handle HVAC system servicing?
Yes, we provide complete HVAC maintenance including inspections, cleaning, repairs, and optimization services, ensuring reliable temperature control, energy efficiency, and uninterrupted comfort across all managed properties.
Can you manage capital improvement projects?
We manage full capital improvement projects from planning through execution, coordinating contractors, controlling budgets, and ensuring high-quality upgrades that enhance property value and long-term performance.
Do you provide janitorial services?
Yes, we deliver professional janitorial and cleaning services tailored to each facility, ensuring cleanliness, hygiene, safety, and a well-maintained environment for tenants and property occupants.
How do you handle plumbing issues?
We respond quickly to plumbing issues such as leaks, clogs, or system failures, ensuring timely repairs that prevent damage, maintain functionality, and protect overall property integrity.
What makes your company different?
Our 30-plus years of experience, proactive management approach, and full-service capabilities distinguish us, allowing us to deliver reliable, efficient, and high-quality property management solutions consistently.
Do you work with small or large properties?
We manage properties of all sizes, including small commercial units, large office buildings, industrial facilities, and multi-use complexes, delivering consistent service quality across every property type.
How do you improve property value?
We improve property value through proactive maintenance, strategic upgrades, efficient operations, and long-term planning that enhances performance, reduces costs, and strengthens overall asset reliability effectively.
Is your service available across Connecticut?
Yes, we provide complete commercial property and facility management services throughout Connecticut, ensuring consistent quality, reliability, and support for clients in Wallingford, Connecticut and all surrounding regions.